Delays & Common Mistakes in Getting Malaysian PCC: How an Agency Can Help Indian Nationals

Obtaining a Police Clearance Certificate (PCC) from Malaysia is a mandatory step for Indian nationals who have previously lived, worked, or studied in Malaysia and are now applying for immigration, permanent residency, higher education, or employment in another country. The PCC verifies that the applicant does not have any criminal records registered with the Royal Malaysia Police (PDRM).

However, the process can be confusing, time-consuming, and filled with errors—especially if you’re applying from outside Malaysia. Minor oversights like missing documents or formatting issues can lead to months of delay or outright rejection. This blog explores why these delays happen, the common mistakes applicants make, and how professional agencies like Trueway International simplify the entire process.

 2. Common Reasons for Delays in Malaysian PCC

There are multiple reasons why applicants experience delays in receiving their PCC from Malaysia. Many of these are procedural or document-related and can often be avoided with proper planning

Reason Description

Incomplete Documentation Applicants often forget to submit all passport pages, including

entry/exit stamps. Missing even one stamp can stall the process.

Incorrect Application Form Using outdated or unofficial forms not accepted by PDRM can lead

to file rejection.

Delay in Authorization Letter A poorly drafted or unsigned authorization letter delays verification

by authorities.

Fingerprint Card Issues If your fingerprint card is smudged, unclear, or not taken by an

authorized officer, it will be rejected.

Slow Response from Authorities Applications may get stuck in processing queues at the embassy or

PDRM, especially during high-demand periods.

Courier or Postal Errors If the final certificate is sent to the wrong address or lost in shipping,

the whole process must be repeated.

3. Most Frequent Mistakes in Malaysian PCC Applications

Despite clear guidelines, many applicants—especially those applying on their own—make common mistakes that delay or derail the application process. These include:

• Submitting only selected passport pages: You need to include all pages, especially those showing immigration stamps to/from Malaysia.

• Not self-attesting documents: All photocopies must be self-attested with signature and date.

• Incorrect authorization letter format: Some applicants copy templates from the internet, which do not match PDRM’s required format.

• Unclear fingerprint impressions: Fingerprints must be taken by police or authorized forensic officials, not at home.

• Low-quality passport-size photographs: The photographs submitted should be recent and meet international standards.

• Not including a cover letter: A simple cover letter explaining your need for PCC often helps authorities process your request faster.

• Using an expired passport: The passport must be valid; expired passports can cause major setbacks.

 4. Why These Mistakes Lead to Rejection or Delay

The Royal Malaysia Police (PDRM) has strict protocols and a zero-tolerance approach to incorrect or incomplete applications. Even small errors in name spelling, passport numbers, or missing pages can result in a total rejection of the application. Worse, the authorities often do not inform applicants of what went wrong; they simply decline the request.

Here are the impacts of these mistakes:

• You may be forced to resubmit the application with correct documents, adding 3–6 weeks to your timeline.

• If you’re applying for a job or visa, the delay in obtaining your PCC can cause you to miss your deadline or lose the opportunity.

• Errors in formatting or submission may result in complete rejection, requiring you to start the process from scratch.

That’s why it’s essential to get your documents verified, formatted, and submitted correctly the first time.

 5. How an Agency Like Trueway International Helps

A professional agency like Trueway International offers end-to-end support for your Malaysian PCC application.

Here's how they make the process easier and faster for Indian nationals:

Problem Faced How Trueway Helps

Unclear document requirements ✅ They provide a detailed document checklist based on

your purpose of travel

Incorrect document format ✅ Sample templates for authorization letters, cover letters,

and more

Delays in police response ✅ Constant follow-ups with PDRM and coordination with

Malaysian representatives

Confusion over fingerprinting ✅ They guide you to certified fingerprinting centers or help

schedule appointments

Courier handling stress ✅ They handle logistics, dispatch, and tracking of your PCC

from Malaysia to India

Language or procedural barrier ✅ They ensure your application follows the latest PDRM

rules in both English and Malay if required

Trueway simplifies the process by combining documentation, legal formatting, submission, and tracking into a single package so that applicants do not have to go through each step individually.

 6. Benefits of Using a Verified PCC Agency

Here are some key advantages of using a verified, experienced PCC agent like Trueway International:

• 🧾 Zero error submission: Your documents are checked by experienced professionals.

• 📆 Faster processing times: Agencies know the right formats and priority contacts to ensure quick action.

• 💬 Personal support team: You get assistance over phone, WhatsApp, or email throughout the process.

• 📄 Correct drafting of legal docs: Authorization letters, cover letters, etc. are formatted perfectly.

• 📍 Worldwide coordination: Whether you are in India, the Gulf, or elsewhere, they can courier and coordinate remotely.

• 💸 Affordable fee structure: Most services are offered at competitive, transparent pricing with no hidden charges.

7. Final Tips for Hassle-Free Malaysian Police Clearance Certificate

If you are planning to apply for a Malaysian PCC from India or the Gulf, keep these tips in mind:

• ✅ Ensure you have complete passport documentation, including all pages with Malaysian visa and entry/exit stamps.

• ✅ Get your fingerprints done professionally at a police station or certified center.

• ✅ Use a valid passport and high-quality passport-sized photos as per international standards.

• ✅ Make sure your authorization letter is correctly worded and signed.

• ✅ Don’t hesitate to take expert help from verified agencies—they reduce the risk of rejection and delay.

• ✅ Always track your application and courier dispatch for timely delivery.

 8. Conclusion

Applying for a Police Clearance Certificate (PCC) from Malaysia can become complicated if you’re not aware of the exact documentation and procedural requirements. A small oversight like missing passport pages, wrong formatting, or poor-quality fingerprints can lead to long delays or outright rejection.

Partnering with a reliable agency like Trueway International ensures your application is handled by experts who know the ins and outs of the process. They provide full support—from preparing documents to dispatching your PCC securely—all at affordable rates.

📞 Need help applying for a Malaysian PCC?

Contact Trueway International today to get your PCC from Malaysia without delays or rejections.



✅ Expert Guidance | ✅ Affordable Pricing | ✅ Fast Delivery